What do we do?

We deliver our service in hospital to patients aged 18+ who live in South Gloucestershire, visiting patients on their wards.

We connect patients with community services when they no longer need to stay in hospital. Working directly with patients and their families, we link them to services they need and want. We support people to achieve their goals to return home quickly, safely and engage with their communities.

We signpost and refer to a range of services providing:

• Benefits support and financial advice
• Personal alarms and key safes
• Carers support
• Home adaptations
• Adult social care
• Local activities which support health and wellbeing

For patients who have returned home:

We make follow up calls to patients to see how they are settling in at home.

To find out how, together with AgeUK South Gloucestershire, support patients aged 50+ to settle back home and rebuild their confidence to live independently, go to our Welcome Home page.

What can't we support with?

• Personal care and rehabilitation
• Clinical applications
• Formal Adult Social Care support

“I had no idea such a service existed; I am thankful beyond measure. You have provided me with information that would have taken me days even weeks to put together. Now it’s just a matter of me making contact because I have everything I need to.” MP, former patient.

Contact us:

• We're based in the Transfer of Care Hub (ToCH) - Princess Campbell Office, Southmead Hospital, Monday to Friday, 9am-5pm (excluding bank holidays)
• Call us on: 0117 928 1557
• email us at: linkworkers@nbt.nhs.uk
• Health professionals can access referral forms via CareFlow Workspace